Herefordshire Housing Related Floating Support Service & Mediation

Connexus is a not-for-profit housing association which offers rented accommodation across Herefordshire and Shropshire. We have been providing good quality affordable homes and housing support for many years.

Working with Herefordshire Council, Connexus delivers valuable services to people 16 years and over who need housing related support across Herefordshire.  We help people sustain their current accommodation, or to find settled accommodation.

We can support people with most worries or concerns, but where we can’t, we work closely with other partner organisations to ensure everyone that we support is able to access the right help and advice at the right time.

• We can provide support, coaching, mediation, advice, guidance and emotional support to anyone over the age of 16 if you are homeless, at risk of homelessness, or sofa surfing.
• Help with finding your own home.
• We can work with you to make Homepoint applications and show you how to bid for a property.
• Support to access and register with a GP, dentist, and other medical professionals.
• Feeling isolated, we provide group sessions, drop ins, training, activities, and community engagement.
• Struggling with debt and need help with budgeting.
• Recently moved into a new property and need some help with household bills and skills.
• Looking to improve your opportunities in work, education, training, and volunteering.
• Looking to see if you are eligible for any grants, or support to apply for white goods, and with household items sourced through local schemes.
• Experiencing a relationship breakdown and need some additional support.
• Have unresolved conflict within a relationship, workplace or at home needing resolution via mediation to help build positive relationships and outcomes.
• Are in any form of crisis and need some guidance, and support on what to do next.
• Experiencing difficulties in the family home.
• Concerned about your personal safety.
• Building self-confidence, and resilience to maximize independence.